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Non-managerial Job Description
JOB TITLE: Sales Clerk
JOB SUMMARY: Serves customers, receives and straightens stock, and inspects dressing rooms.
TASKS
1. Serves customers to make sales and to provide advice: Observes customers entering store, approaches them and asks
to help, locates desired articles of clothing, and guides customers to dressing rooms.
Decides when to approach customers and which articles of clothing to suggest. Sometimes gets suggestions from other
sales clerks or supervisor. Rings up purchases on cash register and takes cash or check or processes credit card. Decides
whether check or credit-card acceptance is within store policy. (80%)
2. Receives and arranges stock to attractively exhibit merchandise: Unpacks boxes, counts items, and compares with
purchase orders. Reports discrepancies to supervisor. Arranges and inspects new and old merchandise on racks and counters.
Removes damaged goods and changes inventory figures. Decides where to place items in the store, within guidelines
of supervisor. Twice a year helps with taking inventory by counting and recording merchandise. (15%)
3. Inspects dressing rooms to keep them neat and discourage shoplifting: Walks through dressing area periodically,
collecting clothing left or not desired. Remains alert to attempts to shoplift clothing from dressing area.
Decides when security needs to be called in. Re-hangs merchandise on sales floor. (5%)
Managerial Job Description
JOB TITLE: Branch Bank Manager
JOB SUMMARY: Promotes bank in community and supervises branch operations and lending
activities.
TASKS
1. Promotes bank services in the community to increase total assets of the bank: Engages in and keeps track of community
activities, both commercial and social. Identifies potential customers in community.
Analyzes potential customer needs and prospects, plans sales presentation, and meets with potential customers to persuade
them to use bank services. (40%)
2. Supervises branch operation to minimize cost of operation while providing maximum service: Plans work activity
of the branch. Communicates instructions to subordinate supervisors. Observes branch activity.
Discusses problems with employees and decides or helps employees decide course of action. Coordinates branch activities
with main office. Performs personnel activities of hiring, evaluating, rewarding, training, and disciplining employees and
financial activities of budgeting and reviewing financial reports. (35%)
3. Evaluates and processes loan requests to increase revenues of the bank: Reviews and analyzes loan requests for
risk. Seeks further information as appropriate. Approves (or denies) requests that fall within branch lending limits.
Prepares reports to accompany other loan requests to bank loan committee. Keeps up with changes in bank lending policy,
financial conditions, and community needs. (25%)
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